Overview
This user agreement applies to all customers who access and use our services. Please read this agreement carefully to clarify how complaints between you and us will be resolved—instead of receiving praise.
Privacy policy
Our privacy policy is integrated into the user agreement. Please read this section carefully to understand the details related to the collection, use, and disclosure of your personal information.
Features and services for individuals
When using services on our website, you will receive guidance and regulations related to each service, offers, and specific features for each stage. All such guidance is incorporated into user consent. Please review any external terms related to services provided by our partners before use.
Modifications
We may change, delete, or add terms to this agreement at any time. These changes will take effect for current users in the following order: (i) 30 days after we announce such changes, regardless of whether the notice is made via website, mobile app, email, or any other unusual method; or (ii) when you choose to agree to the changes or the updated version of this agreement that includes the modifications. If you send a notice expressing disagreement with the proposed changes or refuse to accept them, we may (at our discretion) allow you to continue using the website and mobile app services—or not.
Conditions for using the service
You may only use the tasks we provide after registering an account, agreeing to the regulations we set, selecting a suitable course, and paying the tuition fee.
Ownership rights
The service, website, and mobile application are owned and operated by us. All videos, content, visual interfaces, information, graphics, designs, editing, computer code, products, software, services, and other components on the website and app are protected by Vietnamese copyright laws, patents, trademarks, international conventions, and all related intellectual property rights. Unless authorized by us, you may not sell, license, distribute, copy, modify, publicly display, transmit, publish, edit, adapt, create derivative works from, or otherwise misuse our materials.
Account data
Registration
To use the services we provide, users must register and create an account through the website or mobile application. Registration includes: (i) creating a unique username and password; (ii) providing an email address; and (iii) a phone number. Please note that we do not have access to the card information used for your payments and ensure that all provided information is accurate, up to date, and complete. This information will be retained securely and only changed at your request.
Password
You will be required to enter a password when registering your account. Please keep your password confidential, as you will be responsible for all tuition payments and activities under your account, unless you intentionally transfer the account to another learner. Please contact us immediately if you detect any unauthorized access or if your account has been stolen, except in cases where your account was disabled due to violating our app’s terms.
Disclaimer / No warranty
We and our partners or third parties commit to providing users with the best possible products, but we do not guarantee that the tasks will be risk-free or that reported issues will be resolved appropriately right away. For any issues arising during the course, please inform us so we can address them as soon as possible.